Contact Us

Contact us

For U.S. consumers only

Please feel free to contact us via Live Chat, by filling out the form below, or call us toll-free at 1-800-560-1803 Mon-Fri, 9am-7pm EST.

Operation Hours:
Mon-Fri 9am-7pm EST

At L’Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review U.S. Privacy Policy HERE.

If you have other thoughts, concerns, comments or suggestions, please feel free to share them by filling out the form below.

By contacting La Roche-Posay, whether by phone, email, or chat, I agree to La Roche-Posay’s Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge La Roche-Posay’s Privacy Policy. Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to help Our customer service agents prepare a response to You and other reasons listed in our Privacy Policy.