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Customer Service

Call Toll-Free: 1-800-560-1803 Hours of Operation: 9am-5pm, EST

Physicians with a specific question or who prefer to order over the phone, please call 1-888-577-5226.

Order Processing Time

Orders received Monday through Friday are processed same day or by the end of next business day. Orders received on Saturday and Sunday are processed by Monday or by close of business day Tuesday.

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La Roche-Posay ships via UPS to United States addresses only. We can not accept international shipping or billing addresses (including Canada), PO Boxes or APO/FPO addresses. Orders shipping to Alaska, Hawaii, Guam, Puerto Rico or a U.S. Territory must be shipped via UPS 2nd Day Air.

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30 Day Return Policy

If you are dissatisfied with your purchase, La Roche-Posay will accept returns within 30 days of invoice date. Return must be in original packaging with receipt.

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