To return an item(s), please call 1-800-560-1803 and our customer service representatives will help process your return for orders within 30 days of purchase date.

When you return your purchase to Laroche-posay.us.com within 30 days of purchase date, you will receive a full refund to your original method of payment for the price of the item(s). We ask that you allow up to 30 days for the credit process once your return has been received.

Items received more than 30 days after purchase date may not be returned.

Only items purchased on Laroche-posay.us.com can be returned to Laroche-posay.us.com. Items purchased from another retailer or elsewhere must be returned to their original point of purchase.

We invite you to provide your email address on the product page. This will allow us to promptly inform you when your desired product is available again, ensuring you never miss out on our premium skincare solutions.

Standard Shipping Charges

UPS Ground is a $8.00 flat rate, regardless of $ amount of order (3-5 business days)

UPS Next Day, 2nd Day Shipping Next Day Air is a $25.00 flat rate (contiguous US), regardless of $ amount of order (1-2 business days)

2nd Day Air is a $15.00 flat rate, regardless of $ amount of order (2-3 business days)

Sign up for our Preferred Rewards program here to receive free shipping on orders $45+ when you are signed into your account.

Order 3 or more times in a calendar year to earn free shipping on orders $35+.

For deliveries to arrive before Wednesday December 25, orders must be placed by:

• UPS Ground: Monday, December 16th at 5pm ET
• 2 Day Air: Tuesday, December 17th at 2pm ET
• Next Day Air: Wednesday, December 18th at 2pm ET

To track your order, please fill out the information requested  . The tracking number can be found in your shipping confirmation email or it can also be accessed via the Order History section for La Roche-Posay registered members. If you have questions about your order, please call us at 1-800-560-1803 or email us and we will be happy to assist you.

Sorry, we don’t offer gift wrapping at the moment.

Yes. We offer Installments by Afterpay. Installments by Afterpay is a service that allows you to make purchases on orders $35+ now and pay for them in four payments made every 2 weeks without any interest. Visit our Afterpay FAQ page for more information.